Set-Up and Delivery Guarantee
We offer full service delivery for Freeflow Spas within Olympic Hot Tub’s Service and Delivery area of Greater Puget Sound. See stores for details. Our delivery service sets your hot tub in place, remove the wrapping, and clear away the wrapping mess and leave your yard or room clean. Once your electrical has been installed by a licensed electrician, a member of our Valet Team will visit to install any accessories and show you how your new Freeflow Spa operates and how to care for it.
Sales and service staff are just a phone call away. We’re here to help you enjoy your new Freeflow Spa to the utmost. If the delivery is outside of our area or requires additional crew, electrical contractors, or use of a crane, these costs are extra.
Like it Better Over There? Guarantee
If you find a better place on your property for your new hot tub within one year from date of installation, we’ll move it once for you at no extra charge for a standard delivery. This offer is for one move and does not include reimbursement for related electrical and/or construction costs or the cost of a crane or any other equipment necessary other than our standard delivery service crew.
Model Switch Guarantee
If you decide you’d prefer another model of spa for any reason, within 30 days from the date of installation and you’re not completely satisfied with the new model Freeflow Spa you’ve selected, Olympic Hot Tub will let you exchange your like-new purchase for your new choice. We’ll switch the spas out at the same time. Simply select any other model hot tub and pay the difference in the purchase price plus a 10% re-stocking charge. Special delivery and installation related costs such as electrical contracting, use of crane, deliveries to destinations beyond our normal delivery area, out of state, etc. are not included and are not covered.