Pre-delivery info

Learn all about Olympic's set-up and delivery process and guarantee, download pre-delivery instructions, and more.

Olympic delivers

Delivery & set-up

We offer standard full service delivery for most hot tubs and Endless Pools within Olympic Hot Tub’s Service and Delivery area in Greater Puget Sound. No curb side deliveries here! We'll set your tub up in its final position, show you how to operate and care for it, and remove any packaging related to installation. 


Sales and service staff are just a phone call away. We’re here to help you enjoy your new spa to the utmost. Deliveries outside of our service area and additional services such as crane delivery or electrical contracting would be yours to handle.

Free move service

We want your hot tub to be exactly where you'd like it on your property. If you find a new place for it, we'll relocate it to the new spot at no cost to you within the first year of its original delivery. As with your original installation, this would apply to a standard full service delivery. Additional services such as crane delivery or electrical contracting would be yours to handle. 

Model swap privileges

If, within 30 days of delivery, you feel you'd like to switch to a hot tub other than the one you originally selected, we will help you get a new model. We'll replace it with the new tub you select for the difference in price plus a 10% restocking adjustment for your original purchase. Removal of your current tub and delivery of your new one must happen on the same day. Any special delivery or installation related costs for replacement would still be your responsibility as it was on the original delivery.

Fill out our pre-delivery form

In order to set us up for a successful delivery of your new purchase, we need you to provide accurate information regarding the path from the front of your home to where your hot tub, swim spa or Covana will be positioned.

The more info we have, the better prepared our delivery service will be on delivery day to complete a safe successful delivery for you! We would like a minimum of five photos that will reveal as much of the delivery path and final delivery spot—more is better. You’ll see options for uploading at the end of this form.

If you have questions while completing this, please contact our Delivery Department at 206.431.2876, Option 3.

Download pre-delivery instructions for our hot tubs and swims spas

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