Auburn Reviews - Olympic Hot Tub

Olympic Hot Tub

Auburn Showroom Reviews

Olympic Hot Tub
4.9
Based on 77 reviews
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Bryan Roberts
Bryan Roberts
03:01 14 Aug 22
We had a great experience working with Scott Walden on getting our hot tub. Scott was low pressure, with plenty of suggestions and was very knowledgeable of the products he sold. After our hot tub was delivered by a fantastic team, we had Jordan King come to our place and set it up. He did a great job explaining how to balance the chemicals. He also let us know if we ran into any concerns we could contact him. We highly recommend Olympic Hot Tub.
David Varelas
David Varelas
12:48 12 Jul 22
I have to say, I was extremely happy with the entire process in getting my new hot tub and Covana hot tub cover! My wife and I began this journey a couple years ago. When we first came in, we spoke with Linda and we immediately knew we were going to be taken care of. Clearly her 22 years of experience guided us to the size of hot tub, type of cover and style based off our entire family lifestyle. The end result and a couple years later, amazing! Thank you Linda and Scott for taking such good care of us... by not pressuring us in any way to go either direction with decisions, by saving us 800$ by applying updated sales prices and of course for just making our experience nothing less than amazing!!
Mike Minahan
Mike Minahan
19:39 11 Jun 22
Scott and the team at Olympic Hot Tub in Auburn were excellent. Scott led me through a thorough process of figuring out what tub would be the best fit for our family. Every step of the process he and his team were super attentive, professional and timely in their help. I was expecting some issues with getting the tub into the proper place at our house but it was easy due to their expertise. Highly recommended!
rick lambert
rick lambert
16:48 11 Jun 22
We had a wonderful sales person, Linda. She walked us through their Hot Tubs, and we decided on an AZURE, fit our needs and wants. Answered all our questions, and kept us informed on delivery, time and date. We couldn't have asked for a better sales person. Thanks Linda. We will refer you to our friends and family.The delivery was right on time, and they placed it exactly where we wanted it. Very friendly people, they made it simple. Thanks Guys.The following day Dan came out to walk us through setting up our Hot Tub with chemicals etc. He was amazing, answered all our questions, very friendly, really knew his job. Thanks Dan.If you're looking for a Hot Tub, I highly recommend Olympic Hot Tubs, especially in Auburn Washington. Their the Best.
Cindy Stanaway
Cindy Stanaway
21:23 10 Jun 22
Scott was helpful from the beginning of our search right up to the delivery. Going above and beyond for us. We were out of town when it was time fir delivery and Scott made every effort to make sure the delivery went smooth. Besides professional he is a lot of fun to work with. Our entire experience from set up, valet and tech. Everyone was great and very friendly. Thank you Olympic
Sean Oneill
Sean Oneill
21:55 04 Jun 22
Over the years, our family has dealt with many hot tub and spa companies, from WA to CA. We had such an outstandingly fantastic experience with Scott Walden during our previous Spa purchase, however, that we sought him out again as soon as we needed an upgrade. He never disappoints! From his product knowledge to his team leadership, professionalism, courtesy and responsiveness, Scott is the best in the business, and he will keep us coming back.
Kirk Andreasen
Kirk Andreasen
19:19 26 May 22
We have owned 3 previous hot tubs. All have been great. But from the time our new Hot Springs salt water hot tub was delivered and set up last August until today, I have been unhappy. Today Olympic sent out Garry Snyder to try and solve our problems. Garry listened to my issues, that nobody else had been able to resolve in person or on the phone. He then gave me the simple instructions on operating our first "salt water" hot tub. He described everything so simply and straight forward that all of my past anxiety over so many issues with this tub are now gone. Garry should be the first person any new hot tub owner meets. He can teach you what you need to know in 10 or 15 minutes! I've spent months trying to get to this point. Thanks Garry, I can finally now enjoy my hot tub!!!
Curt Kohlwes
Curt Kohlwes
22:49 20 May 22
Scott was absolutely fantastic to work with. He really understood what we were looking for, and was attentive to all our questions every step of the way. I did not know what to expect when I first put in an inquiry for a quote, but Scott exceeded my wildest expectations. From our first phone call I knew he was there to take care of us. They have a great showroom and do a great job really walking you through everything. Was easy and comfortable to do a wet test. He never put too much pressure to buy the best/most expensive, but really listened to our needs and made sure we ended up in the best possible tub for us. Do not hesitate to stop by Olympic in Auburn and say hi to Scott when you are on your hot tub search/journey.
Marty Ravenel
Marty Ravenel
16:26 03 May 22
I had just started my search for the perfect hot tub and stopped by Olympic Hot Tub. Scott greeted me and asked me some questions about what features I was looking for and budget. I have to say he was the friendliest most sincere sales person I've met in a long time. No high pressure, he listens and wants to really help you get exactly what you want. Make sure to stop by and talk to Scott if you're looking for a tub he was so helpful.
Scott Hultquist
Scott Hultquist
19:43 05 Apr 22
Our salesperson was was Scott and he was fabulous. He was very knowledgeable and understood our perspective. It took us a year and a half to pull the trigger and commit to getting the hot tub. So I know he has the patience to deal with customers. The one thing I consider a huge plus, he never tried to up sell us. Thanks for the new friendship. Oh and he has a cool first name.Thanks,Scott and Jodi H.
Arlene Sessler
Arlene Sessler
02:35 18 Feb 22
Olympic Hot Tub has been SO great to work with! They are very quick to get you in for service when needed! Catherine is the best! I called needing a new hot tub cover and she sent me different colors via email. This made it very easy to just order over the phone! Catherine had it ordered that day! Easy breezy! We have gone through Olympic for 12 years now! Would not use anyone else!
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