Pre-Delivery Form

Delivery Detail Report

In order to set us up for a successful delivery of your new hot tub, we need you to provide accurate information regarding the path from the front of your home to where your tub or Covana will be positioned.

The more info we have, the better prepared our delivery service will be on delivery day to complete a safe successful delivery for you! We would like a minimum of five photos that will reveal as much of the delivery path and the tub’s final delivery spot—more is better.

You’ll see options for uploading at the end of this document. If you have questions while completing this, please contact our Post-Sale
Coordinator at 206.431.2876, Option 4.

"*" indicates required fields

Name*

First Last

Delivery Address*

Street Address City State ZIP Code

Phone*

Secondary Phone

Contractor Phone

Check all that apply to your delivery:*

New hot tub

New swim spa

Removal of old hot tub*

Removal of old swim spa*

Covana

Old hot tub or swim spa info:

*I am aware old hot tubs or swim spas to be removed must be disconnected from electrical, drained and free of any barriers that would prevent removal of the unit. Old hot tubs or swim spas must be free of any rodent droppings and other critter or insect infestations in order for our delivery service to remove it.

Old hot tub or swim spa WIDTH

Please enter Width as inches, i.e. 30"

Old hot tub or swim spa LENGTH

Please enter Length as inches, i.e. 30"

Old hot tub or swim spa HEIGHT

Please enter Height as inches, i.e. 30"

Old hot tub or swim spa BRAND (if known)

Delivery site and foundation for your new product.*

Note that your tub or Covana must be installed on a level foundation in order for it to operate properly. SmartDeck is not an acceptable foundation for Covana. Select all that apply.

Concrete Pad

Deck

Composite Deck

Pavers or Brick

Smart Deck

Indoors

My tub will be partially concealed by a wall(s) or will be recessed into a deck or another sunken setting.

# of sides to be concealed by a wall(s) or will be recessed into a deck or another sunken setting.

Open distance between each side of tub

# of inches tub will need to be lowered to foundation

Consent*

I understand that no finish work can be done prior to the tub placement in a recessed area. The delivery team must have
clearance around each side of the tub to safely lower it into the space to avoid damage. Depending on the access, I’m
aware that additional crew members may be needed that will carry an additional fee. I realize that I must have 3’ of
unobstructed clearance to the entire front of the tub where the equipment bay is located, and 6’ of overhead clearance
to perform final installation and future service work.

I understand

Access to the site for your hot tub or Covana (check all that apply):

Note: Gates must have a clearance of the height of your tub plus an additional three inches for our delivery service to safely deliver Steps - A run of 5 or more steps cannot be safely done with the included standard delivery team and could require the use of additional crew members or a boom truck for delivery at an additional fee.

Air conditioner or HVAC system in pathway

Gas/Electric/Water Meter

Uphill

Downhill

Grass/Dirt

Sidewalk

Arbor/Trellis

Overhead Eaves/Downspout

Path – Enter width in inches below*

Gate – Enter width in inches below*

Steps - Enter number of steps & width of steps below*

*Path - Width in Inches

*Gate - Width in Inches

*Steps - Number of steps

*Steps - Width of steps

When our delivery service pulls up to the front of your home, please provide step-by-step directions regarding the path from the start of the delivery to the tub or Covana’s final position.

Please provide step-by-step direction below:

Delivery access requirements:

Note: We need to know if you live in a gated community and if so, how we can gain access to enter the property. We also need any electronic pad lock, or garage codes that are applicable.

File uploads*

Please use the following link to upload your photos of the delivery path.

No video, please.

Drop files here or

Accepted file types: jpg, jpeg, png, bitmap, Max. file size: 50 MB.

Accuracy of information provided*

The information I’ve submitted is an accurate honest assessment of how to safely deliver my new hot tub or Covana to my home. I understand that a failed delivery attempt based on the information I provided could result in a second delivery slot needed for my tub delivery. A second delivery slot will carry a $400 fee. I understand this fee must be paid before a second delivery attempt is made.

Check to confirm above statement

Pre-Delivery Form | Olympic Hot Tub

Delivery Detail Report

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