Lacey Store

Olympic Hot Tub | Lacey Store


From 33 reviews
Jesse Casteel
Jesse Casteel

I stopped here first looking for a hot tub. Then looked every were else that i could find. Ended up in Fifth and bought the same tub. I should have just bought it here. Instead i wasted a whole day driving around. The gentleman here was …

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Response from business owner

Jesse--Thanks for your nice words about our Lacey team. I'm glad you did indeed purchase a tub from us! I hope you'll be happy with it for many years, and have many happy healthy soaks. Thanks for your business--it's appreciated!

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Dan Andersen
Dan Andersen

12 k for a nice but small hot tub.

Response from business owner

Dan--Thanks for your rating. I hope you have many happy years of soaking in your new tub!

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Rhyan Ritter
Rhyan Ritter

Awesome place with great staff! Found what I was looking for when I walked in and got it financed and installed within a week!

Response from business owner

Rhyan--So happy to hear you had a good experience with our team in Lacey. I hope you really enjoy your hot tub for many years. Thanks for posting!

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Joshua Spicer
Joshua Spicer

Great company! Would highly recommend and will always be a returning customer! They are knowledgeable, friendly, and support our troops.

Response from business owner

Joshua--Thanks for taking the time to post this! I'm so happy you're enjoying your tub. 🙂

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Kassandra Heinrich
Kassandra Heinrich

Wonderful customer service!! We had no idea what we were looking at, but the second we walked into the store we were greeted like family, educated about the hot tubs, and tested ones out. Even to the point of finding specific jets that …

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Response from business owner

Kassandra--Thanks for taking the time to share about your experience with Olympic! I'm glad you took advantage of our free test soaking, as I think it's one of those things that separates us from other hot tub companies. So happy you are enjoying your tub. I appreciate very much your husband's service to our country, and I'm glad the hot tub will be a healthy boost for him every day. Enjoy!

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Janet Buechel
Janet Buechel

The sales people are knowledgeable, ready to answer your questions, and friendly. I shopped around Olympia before I purchased my first hot tub and I think this company stood out as the best.

Response from business owner

Janet--Thanks so much for taking the time to share your experience with our company and our Lacey showroom. I'm so glad to hear things went well, and you found the hot tub of your dreams! I hope you have many happy years of soaking. Thanks for your business.

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Lorrie Kewley
Lorrie Kewley

Love my tub. We've had it over 10 years with no problems

Response from business owner

Lorrie--Thanks so much for taking the time to share. I appreciate it!

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Chris Roalsvig
Chris Roalsvig

Very professional.

Response from business owner

Chris--Thank you for posting. I appreciate it!

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Bina Rehkopp-Rivera
Bina Rehkopp-Rivera

We purchased our first hot tub @ the Lacey location.

John was great !!

He was very informative and explained to us the differences between the systems. He was very knowledgeable and friendly.

John made sure that all our questions were …

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Response from business owner

Bina--Thanks so much for taking the time to share this! I'm so glad John was so helpful and got you into the right tub for you. It's gratifying to hear you're enjoying your tub--I hope you do for many years. Thanks for posting, and for your business--I appreciate both!

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Sheree E
Sheree E

....I am willing to tell you that your moving crew did an excellent job. They were 4 hours late which wasn’t very good but once they arrived they were careful and professional. I would definitely use them again if needed.

Roger Coffey
Roger Coffey

Their crew is always spot-on with good advice and/or answers to all my inquiries.

Response from business owner

Roger--Thanks for your very nice comments! I very much appreciate it.

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Amy Sohler
Amy Sohler

so nice and great service!

Response from business owner

Amy--Thanks so much for posting this--I appreciate it!

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David dkoppyus
David dkoppyus

Purchased a new cover for the hot tub we bought from them a few years ago, great installation team, wish we bought this cover back when we purchased the hot tub.

Response from business owner

David--Thanks so much for taking the time to post this! I appreciate your continued business. 🙂

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Brent
Brent

John in the Lacey store was great resource for selecting the right spa for our backyard! We went with the Aria XT and the sound package and couldn't be happier!

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Keith Gibson
Keith Gibson

Great place good price and great people

Response from business owner

Keith--Thanks for the nice words...I appreciate it!

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Tiffany Rice
Tiffany Rice

Friendly staff has everything i need and more

Response from business owner

Tiffany--Thanks for your nice words about our Lacey team! I very much appreciate it!

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Sean Sipe
Sean Sipe

Excellent selection and great to work with. We purchased an Aria model Hot Spring hot tub and could not be happier with it. John was our salesperson and he is great. Zero pressure and highly knowledgeable. Recommend highly.

Response from business owner

Sean--Thanks for much for taking the time to post your experience with John in our Lacey showroom! It's always terrific to read when things go well with one of our team. I hope you get years of happy soaking out of your Hot Spring Aria--it's one of my favorites. Thanks for your business--I appreciate it!

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Donna Siegfried
Donna Siegfried

Very experienced customer service

Gave very detailed information on the Hot tubs. Information to help us to make the best decision on purchase of a Hot Tub

Response from business owner

Donna--Thanks so much for taking the time to share this! I'm happy to hear we helped you come to the right decision on a new tub. Thanks for your business--happy soaking!

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Becky Beals
Becky Beals

I have been very pleased with my purchase and all the help that went into making it a great decision!

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Michael Nacht
Michael Nacht

Had a great experience at Olympic Hot Tub! Even though I didnt buy my tub there.. Kim was so helpful with giving me the knowledge I need to maintain a healthy and safe hot tub. Thank you so much

Response from business owner

Michael--Thanks for taking the time to share your nice words about Kim in our Lacey showroom. I'm glad to hear she's been helpful with the tub you own and assisting with your water care. Hopefully when friends of yours think about a hot tub you'll think of Kim and send them her way!

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Nicholas Brinker
Nicholas Brinker

Great service from ordering all the way to installation and beyond. Kimberly – sales associate – was amazing every step of the way. The delivery team was ahead of time, energetic, and professional. I am a customer for life.

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Karla Smith
Karla Smith

I met Kimberly a few days ago when I stopped in for some hot tub stuff for a rental house I just moved to. I was nervous since I never had a hot tub before. Kimberly makes it seem easy and said she'll be there if I have questions. Thank you…

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Response from business owner

Karla---I'm so glad Kimberly was able to help you out when you visited our Lacey showroom! Thanks so very much for taking the time to post your nice words...I very much appreciate it. (And I know she does too!) I hope you're feeling more confident with your tub and get many chances to enjoy it.

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John Sherrett
John Sherrett

Worked with Kimberly, she was great. Spa delivery was very professional and efficient. Highly recommend.

Response from business owner

John--Thanks for taking the time to post these very nice words about Kimberly in our Lacey showroom. I'm glad she was so helpful and got you into the hot tub you needed. I appreciate your business, and hope you have many happy years soaking in your new Olympic Hot Tub!

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Travis Thomas
Travis Thomas

David the repair tech was awesome to deal with thanks for the pleasant experience

Response from business owner

Travis--Thanks for taking the time to post your nice words about David. He's been one of our Service Techs for a very long time. I'm so happy to hear he did a great job for you!

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Shaun Hunter
Shaun Hunter

Had the pleasure of working with Kimberly today. She was easy to work with and really took the stress out of the buying process. Looking forward to dealing with him again. Ask for Kimberly when you walk through the door!

Response from business owner

Shaun--How nice to read your comments today on Kim in our Lacey showroom! I'm happy to hear things went so well, and hope you enjoy you Olympic Hot Tub. Thanks for taking the time to share, and for your business--I appreciate it!

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Andrew Boe
Andrew Boe

If your looking for a new hot tub go see John!

Response from business owner

Andrew--Thanks for taking the time to post a review for John! I appreciate it, and hope you enjoy your new tub. Thanks for your business!

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Karen Rasmussen
Karen Rasmussen

We absolutely love our hot tub and, after having it for five months, still use it daily. We found it is an awesome way to unwind after a long day at work. There's nothing quite like sitting in a hot tub, with a glass of wine, and snow …

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Janet McLane
Janet McLane

The Lacey store, and Kimberly in particular, was great to work with as I selected my second hot tub. Kim helped me understand the benefits of a salt water pool for my use, and even made a house call to move the process along! After …

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Amy Earley
Amy Earley

Very friendly sales staff, didn't purchase a hot tub there as the prices were too high.

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Robert Gooding
Robert Gooding

Kimberly was of great assistance on helping my wife and I in picking out a hot tub based on our needs and then wants. The purchase was easy, delivery and setup went well and we have been enjoying our tub almost every night even in the rain…

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Ryan L
Ryan L

John at the Lacey store helped me pick the perfect spa for me and my family's needs, I'm very happy with the Hot Springs Flair that I purchased 2 years ago. It has been a terrific hot tub and I haven't had any issues with it whatsoever, and…

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Blues ThunderBear
Blues ThunderBear

I've had challenges with my unit, but the staff at Olympic Hot Tub have come to the rescue time after time.

Being the type of person always seeking perfection with others working for me, I must admit, Olympic' personnel always offers …

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Kathryn Adams
Kathryn Adams

Rick was fantastic in helping us purchase our second Hot Springs Hot Tub. His knowledge in the technological upgrades since the purchase of our first tub 20 years ago was superb. He was able to make us a great deal, made sure that our tub …

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  • Seattle
  • 2500 Westlake Ave N. Suite A
    Seattle,  WA 98109-2262

    (206) 286-0700
    1-800-448-8814

    Mon – Sat: 10 a.m. – 6 p.m.
    Sun: 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Everett
  • Nielsen Center
    121 SE Everett Mall Way, Suite D
    Everett, WA 98208-3260

    (425) 355-3937
    1-800-448-8814

    Mon – Sat: 10 a.m. – 6 p.m.
    Sun: 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Issaquah
  • Pickering Place Shopping Center, Suite # 105
    1151 NW Sammamish Road
    Issaquah, WA 98027-8937

    (425) 369-6177
    1-800-448-8814

    Mon – Sat: 10 a.m. – 6 p.m.
    Sun: 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Lacey
  • Freedom Point Plaza
    8100 Freedom Lane NE, Suite E
    Lacey, WA 98516-4751

    (360) 455-1234
    1-800-448-8814

    Mon – Sat: 10 a.m. – 6 p.m.
    Sun: 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Woodinville
  • 17622 140th Ave NE
    Woodinville, WA 98072-6800

    (425) 892-9769

    Mon – Sat: 10 a.m. – 6 p.m.
    Sun: 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Service & Outlet Center
  • 1307 W Valley Hwy N, Ste 101
    Auburn, WA 98001-4110

    (206) 431-2876

    Mon-Fri: 8 a.m. to 5:00 p.m.
    Sat: 9 a.m. to 4 p.m.

    See Showroom  |  Get Directions

  • Auburn
  • 1307 W Valley Hwy N
    Auburn, WA 98001-4110

    (206) 492-7371

    Mon-Sat : 10:00 a.m. to 6:00 p.m.

    Sun: 11:00 a.m. to 6:00 p.m.

    See Showroom  |  Get Directions