Catherine was so kind and knowledgeable, she really helped us pick the perfect hot tub for our space. Our new hot tub is amazing! It has been a great experience from choosing which model, through delivery and set up. We couldn’t be happier! Thank you Olympic and Catherine for a wonderful hot tub buying experience!
I worked with Catherine. She spent a LOT of time answering ALL my questions. I had so many. She did not come across as a sales person at all. She was not pushy and she tried to lead me the direction she felt would be best for me and my budget. I ended up spending much more than I anticipated but everything Catherine told me was 100% true....such as value, quality, reputation of the brand they sell, etc. I checked other hot tub stores in the area and none of them compared to the service and quality that I received form Olympic Hot Tub. Catherine's price never came down and all the others wanted to barter. Olympic apparently treats all customers the same and they will get you the best deal on the first visit. Thank you Catherine for all your help....and thank you for throwing in the rubber duckie... I love my new hot tub!!!!
Catherine is a friendly, informative, and patient representative of the Olympic Hot Tub company. She agreed to keep in touch with me on a monthly basis while we readied the space for our purchase. The company gives all the help you need, including help with all aspects of delivery, setup, supplies, and a visit by a Tech Valet, Neal. Neal traveled fairly far, but was cheerful and very helpful. We are LOVING our hot tub with a remote control and the salt water system.
Can't say enough about how pleased we are with Olympic Hot Tub Co. and the sales service of Catherine Becker. From the moment we walked into the showroom, Catherine was there to answer questions about features, gave good advice and followed up throughout our long 7 month wait for our new Prodigy hot tub. We're not new to Olympic Hot Tub Co, as this is our forth tub with them and we buy all of our filters and supplies at their South Everett showroom. We love our new tub and thank you, Catherine for making it another positive experience.
Catherine Becker at the Everett store rocks! She took care of me during the pandemic! Most hot tub stores told me it would be 9 months at least. She called me and got me a tub in 1 month! Delivered and more than happy! I told my brother to see her and she hooked him up with his tub 5 months early! I totally suggest anyone looking for a quality tub and a hot tub salesperson to please ask for her!!!!!she gets it done with customer service!!!!!
We were shopping for a new hot tub and looked at several places and the last place we went was Olympic. ( I wish we had just gone there 1st). We were greeted by Catherine. She showed us several options in the new showroom. She was very knowledgeable, explained all the options, and gave us time to discuss it, and think about it. She answered all our questions and made us feel at ease as this was a big purchase for my wife and I. I am so glad that Catherine helped us . We purchased the Limelight Flash (salt water system) and we couldn't be happier with it. The delivery process, orientation, and every concern we had was taken care of by Catherine and Olympic. This is a top notch company and we were well taken care of by a top notch salesperson. thank you so much Catherine ! Love the way it looks on our new patio We have been in it every day since our setup !!Thank you so much !!
Catherine was our sales rep. She was superb at showing us all different models, asking questions about what we need and want and helping us to find the perfect tub. We bought a VITA spa hot tub. We are even more impressed than we thought we would be. She recommend several electricians for us to get quotes from. She answered all our questions, was very patient with us and respected our hesitancy. (Buying a hot tub is a costly matter). After shopping around at a couple other places locally, Catherine was undoubtedly our girl and the VITA spa was the one for us. Other retailers did not come close to matching Catherine’s customer service level and the costs for quality seemed out of this world compared to what was available at Olympic Hot Tub in Everett. If you’re looking for helpful, patient, accommodating customer service go see Catherine. In addition to Olympic Hot Tubs customer service help, the delivery was seamless as well as electrical and installment. Everyone was so nice and willing to answer questions and work around our schedules. The communication was constant and accurate. 10/10 overall.