My hot tub was just serviced by Julio, and I just wanted to let you know how wonderful a job he did. He listened to my concerns, did a great job of draining and cleaning, and taught me how to maintain a hot tub. I shared with him that my husband had passed, and this was always his job. He was kind, patient, and reassured me that I could contact him if I had any questions. It is refreshing to see a young man so committed to his job.