Happy to be a customer!

“My family and I searched/reviewed around a lot, including on the internet and in person and then came to Olympic. I was shown most of the models on their floor, from their base, to the highest, most expensive tub. I didn’t feel any pressure to go one way or another. We narrowed down our search between two tubs, one from Olympic and the other from a competitor. The salesperson at the competitor was fantastic, no pressure, answered a lot of my odd emailed/phoned in questions, and really hustled for our business, so I kind of felt guilty when we went with Olympic. It boiled down to two things: 1) I felt we were getting a higher quality product, even though the price point was about the same.  2) I felt if/when I had an issue, Olympic will get on it immediately. Well, issues happen. Our first was access to our pad-not ideal. Olympic helped coordinate with a crane operator to get the tub delivered at a very reasonable price. Their delivery team was excellent. Ours salesperson, Tamara has offered to personally drive over the steps which were backordered to save us the time to come to their store on Westlake-a much appreciated offer. She responds to emails and calls almost immediately. Accountability and responsiveness (superior customer service) combined with a very good product is why I gave Olympic 5 stars and am happy to be a customer.”

Matt H. - Seattle, WA