Olympic Hot Tub Company once again – for the eighth time – has won the Territory Dealer of the Year of the Award from Hot Spring that’s out of 400 dealers with 52 locations!  I accepted the 2011 honor from Steve Hammock, Watkins Manufacturing’s president (mfgs of Hot Spring), at the Hot Spring Dealer Meeting in Orlando, Florida.  Steve asked me if we had any wall space left!  That’s Steve second from right.  Others in the photo are from left to right: Mike Dunn, Watkins VP, Blair Osborn, my husband and Olympic’s  President, me, Don Riling, Olympic’s VP and on the far right Troy, Scott our Hot Spring rep of 11 years. (Admittedly this is last year’s photo. This year’s did not turn out, alas).

The plaque joins our collection gathered since Hot Spring launched its award program in 1992, when we won the company’s highest honor, the Locksin Thompson Award.  We won that one again in 2006 – only one other dealer has two of those.  We also have two of Hot Spring’s Retail Excellence for Best Marketing & Promotions, and we took Best Service Department in 2008.

Territory Dealer of the Year means we were tops in professionalism, customer satisfaction, sales achievement, product knowledge and top rated aftermarket service. Watkins Manufacturing makes Hot Spring, the world’s No. 1 selling brand of portable spas.

The award, recommended by our Hot Spring rep Troy Scott, recognizes that we’re on board with all of Watkins’ products, use the company’s tools and programs and represent the product well in our area.  Our website is one of the best in the industry, and our social media efforts are exceptional – here’s your chance to Like our Facebook page!  And, nothing says “satisfied customer” like the number of second, third and fourth systems we sell.

We know it’s the teamwork and dedication from each member of our staff that keeps Olympic Hot Tub at the top. The effort our staff puts in every day is what keeps our customers happy and keeps our company No. 1.  This prize proves it. A big, big  THANK you to all of our staff!  You’ve earned it.

RES EST SERVA VOLUPTAS. Pleasure is serious business.

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