We Sell It, We Fix It Guarantee

Along with your new hot tub or sauna you are entitled to all of the benefits of our Peace of Mind Guarantee.

Money-Back Guarantee

This simply means that if you change your mind about your new hot tub or sauna within 30 days of installation, you can get back what you paid for the equipment that’s in like new condition except for a 10% restocking charge.

Model-Switch Guarantee

If you decide you’d prefer another model within 30 days, Olympic Hot Tub Company will let you exchange your like-new purchase for your new choice. We’ll switch them out at the same time for the difference in price plus a 10% restocking fee. Special delivery and installation-related costs are extra.

Deposit Guarantee

Your money down guarantees the price of the new model hot tub or sauna you selected for up to 90 days from the purchase date, and if you change your mind during that time, you get your money back or can switch to another model.

Free Set-Up and Delivery Guarantee

Full-service deliveries for most hot tub and sauna models are free within our Puget Sound service area. We don’t drop it off in the driveway — we set it up where you want it, show you how to operate and maintain it, and clean up after ourselves. If the delivery is outside the area or requires additional crew, electrical contracting or use of a crane, those costs are extra.

Like It Better Over There? Guarantee

If you find a better place on your property for the hot tub within six months, we’ll move it for you once at no extra charge for a normal installation.

We Sell It, We Fix It Guarantee

Olympic Hot Tub Company’s own factory-trained Service Technicians, not some stranger, will perform all warranty work for you, the original owner, on your Hot Spring, FreeFlow Spa or any other Watkins Mfg. product sold by us, thus fulfilling the manufacturer’s specific warranty conditions, if you live in our Puget Sound delivery area.

My Personal Guarantee

This Peace of Mind Guarantee is my promise to you. I know you bought a hot tub or sauna to relax, and I want you to enjoy it to the max. To do that we pledge to provide you with the 5 rights: right hot tub, in the right place, with the right water care, right entertainment and right access via lifters and steps.

Olympic Hot Tub | Guarantee

Bringing you the best in relaxation is our business. Your enjoyment will always be our #1 goal.

Alice Cunningham
Co-Owner, Olympic Hot Tub

@ Olympic Hot Tub, Seattle,WA.  2004

  • Seattle Store
  • 1425 Dexter Avenue North Seattle, WA 98109-3534
    Phone: (206) 286-0700
    Toll-free: 1-800-448-8814

    NOTE: Progress is marching on near our Seattle store, and our customer parking has unfortunately been a casualty. If you are planning a visit to our Seattle showroom and discover no street parking, please contact the showroom. One of our sales team may be able to provide access to secure parking in the condominium garage above in the condominium building we share.

    Hours:
    Monday – Friday 10 a.m. – 6 p.m.
    Saturday 10 a.m. – 6 p.m.
    Sunday 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Everett Store
  • Nielsen Center
    121 SE Everett Mall Way, Suite D
    Everett, WA 98208-3260
    Phone: (425) 355-3937
    Toll-free: 1-800-448-8814

    Hours:
    Monday – Friday 10 a.m. – 6 p.m.
    Saturday 10 a.m. – 6 p.m.
    Sunday 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Fife Store
  • Fife Business Park
    4803 Pacific Hwy E, Suite 4
    Fife, WA 98424-3440
    Phone: (253) 922-1477
    Toll-free: 1-800-448-8814

    Hours:
    Monday-Friday 10 a.m. – 6 p.m.
    Saturday 10 a.m. – 6 p.m.
    Sunday 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Issaquah Store
  • Pickering Place Shopping Center, Suite # 105
    1151 NW Sammamish Road
    Issaquah, WA 98027-8937
    Phone: (425) 369-6177
    Toll-free: 1-800-448-8814

    Hours:
    Monday-Friday 10 a.m. – 6 p.m.
    Saturday 10 a.m. – 6 p.m.
    Sunday 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Lacey Store
  • Freedom Point Plaza
    8100 Freedom Lane NE, Suite E
    Lacey, WA 98516-4751
    Phone: (360) 455-1234
    Toll-free: 1-800-448-8814

    Hours:
    Monday-Friday 10 a.m. – 6 p.m.
    Saturday 10 a.m. – 6 p.m.
    Sunday 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Service & Outlet Center
  • 12818 Gateway Drive South
    Seattle, WA 98168-3311
    Phone:
    (206) 431-2876

    Hours:
    Monday-Friday 8 a.m. – 5 p.m.
    2nd Saturday of every month 9 a.m. – 4 p.m.

    See Showroom