Along with your new hot tub or sauna you are entitled to all of the benefits of our Peace of Mind Guarantee.
This simply means that if you change your mind about your new hot tub or sauna within 30 days of installation, you can get back what you paid for the equipment that’s in like new condition except for a 10% restocking charge.
If you decide you’d prefer another model within 30 days, Olympic Hot Tub Company will let you exchange your like-new purchase for your new choice. We’ll switch them out at the same time for the difference in price plus a 10% restocking fee. Special delivery and installation-related costs are extra.
Your money down guarantees the price of the new model hot tub or sauna you selected for up to 90 days from the purchase date, and if you change your mind during that time, you get your money back or can switch to another model.
Full-service deliveries for most hot tub and sauna models are free within our Puget Sound service area. We don’t drop it off in the driveway — we set it up where you want it, show you how to operate and maintain it, and clean up after ourselves. If the delivery is outside the area or requires additional crew, electrical contracting or use of a crane, those costs are extra.
If you find a better place on your property for the hot tub within six months, we’ll move it for you once at no extra charge for a normal installation.
Olympic Hot Tub Company’s own factory-trained Service Technicians, not some stranger, will perform all warranty work for you, the original owner, on your Hot Spring, FreeFlow Spa or any other Watkins Mfg. product sold by us, thus fulfilling the manufacturer’s specific warranty conditions, if you live in our Puget Sound delivery area.
This Peace of Mind Guarantee is my promise to you. I know you bought a hot tub or sauna to relax, and I want you to enjoy it to the max. To do that we pledge to provide you with the 5 rights: right hot tub, in the right place, with the right water care, right entertainment and right access via lifters and steps.