Quality tub for years of enjoyment

We purchased our Grandee in 2010 and it’s now going on 5 years of use. Maintenance has been good – we’ve had a few minor issues and Hot Spring’s addressed them immediately and to our full satisfaction. We had the ACE option installed in ours and that’s made the tub a very low maintenance items for us. We have to remember to set it to the lowest settings during periods of low use, otherwise the ACE system cranks out a bit too much chlorine. We’ve experienced one small leak from the heater assembly after 4 years of operation but that was fixed within 48 hours under warranty. Generally the consumables are just a little pricey – particularly the Vanishing ACT hardness reducer, but overall I’d have to say our operating costs are in line with our expectations. We were also worried initially that our electric bill would increase but we actually hardly notice the impact. This tub runs extremely quiet and 4-6 people can comfortably fit in it. We’ve gotten years of use and if I had to do it over again, I would buy exactly the same tub. However, I imagine we’ll have this one for many more years to come. And don’t overlook those moto-massage jets – just the thing after a long day at work.

Jeff T - Pittsburgh, PA

  • Seattle Store
  • 1425 Dexter Avenue North Seattle, WA 98109-3534
    Phone: (206) 286-0700
    Toll-free: 1-800-448-8814
    Fax: (206) 282-0879

    NOTE: Progress is marching on near our Seattle store, and our customer parking has unfortunately been a casualty. If you are planning a visit to our Seattle showroom and discover no street parking, please contact the showroom. One of our sales team may be able to provide access to secure parking in the condominium garage above in the condominium building we share.

    Hours:
    Monday – Friday 10 a.m. – 6 p.m.
    Saturday 10 a.m. – 6 p.m.
    Sunday 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Everett Store
  • Nielsen Center
    121 SE Everett Mall Way, Suite D
    Everett, WA 98208-3260
    Phone: (425) 355-3937
    Toll-free: 1-800-448-8814
    Fax: (425) 212-5261

    Hours:
    Monday – Friday 10 a.m. – 6 p.m.
    Saturday 10 a.m. – 6 p.m.
    Sunday 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Fife Store
  • Fife Business Park
    4803 Pacific Hwy E, Suite 4
    Fife, WA 98424-3440
    Phone: (253) 922-1477
    Toll-free: 1-800-448-8814
    Fax: (253) 922-3529

    Hours:
    Monday-Friday 10 a.m. – 6 p.m.
    Saturday 10 a.m. – 6 p.m.
    Sunday 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Issaquah Store
  • Pickering Place Shopping Center, Suite # 105
    1151 NW Sammamish Road
    Issaquah, WA 98027-8937
    Phone: (425) 369-6177
    Toll-free: 1-800-448-8814
    Fax: (425) 369-2179

    Hours:
    Monday-Friday 10 a.m. – 6 p.m.
    Saturday 10 a.m. – 6 p.m.
    Sunday 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Lacey Store
  • Freedom Point Plaza
    8100 Freedom Lane NE, Suite E
    Lacey, WA 98516-4751
    Phone: (360) 455-1234
    Toll-free: 1-800-448-8814
    Fax: (360) 455-1684

    Hours:
    Monday-Friday 10 a.m. – 6 p.m.
    Saturday 10 a.m. – 6 p.m.
    Sunday 11 a.m. – 6 p.m.

    See Showroom  |  Get Directions

  • Service & Outlet Center
  • 12818 Gateway Drive South
    Seattle, WA 98168-3311
    Phone:
    (206) 431-2876

    Hours:
    Monday-Friday 8 a.m. – 5 p.m.
    2nd Saturday of every month 9 a.m. – 4 p.m.

    See Showroom