Be Sure with EverCare™ Total Protection
We believe our relationship with you starts well before you purchase your spa. We promise to earn your trust by treating you fairly and honestly, as we have treated all of our customers in 28 years of business.
Satisfied customers are the foundation of our business. Our EverCare™ Total Protection Plan keeps them satisfied, offering:
Deposit Protection. Deposits are gladly refunded up to 90 days from purchase. And, at 90 days, if you haven’t taken delivery, we’ll cancel your order and send you a refund.
Delivery Plus. We offer full service delivery by Olympic employees for every spa. We do all the work. Our employees - many with years of delivery experience - put your spa where you want it. We set it in place, remove the wrapping and clear away the mess. We show you how it operates and how to care for it. Questions? Sales and service staff are a phone call away. We’re here to help you enjoy your new spa to the utmost. (Special delivery costs such as electrical contracting, use of crane, deliveries to destinations beyond our normal delivery area, out of state, etc. are not included).
Guarantee. If for any reason, within 30 days from the date of installation, you’re not satisfied with your new Hot Spring or Tiger River Spa, Olympic Hot Tub Company will refund the purchase price of your new spa or offer a one time exchange privilege, less a 10% restocking charge, provided the spa is still in good condition and that we can arrange for pick-up from your home. (Special delivery, installation and related costs such as electrical contracting, use of crane, deliveries to destinations beyond our normal delivery area, out of state, etc. are not included).
Referral Rewards. When you refer a friend, neighbor, relative or co-worker who purchases a Hot Spring or Tiger River Spa from Olympic Hot Tub Company, you will receive a rebate of either a check for $50 or a $75 Coupon for water care supplies, accessories or service after your referral has taken delivery. The buyer must mention your name at the time of purchase. There is no limit to the number of rebates you can earn, up to the original purchase price of your spa.
Just Call Us Warranty. "We make it easy to take it easy" with the best warranty in the business!
Our Promise
The EverCare™ Protection Plan is a promise we make to every Hot Spring and Tiger River owner. Your satisfaction will always be the foundation of our business.
