Olympic Hot Tub Company Service Department Awarded International Top Service Department for Hot Spring Spas 2008
(January, 2009) -- We are pleased to announce that Olympic Hot Tub's Service Department has been awarded the "Top Service Department" award among all 450 Watkins Mfg. dealers worldwide. It is especially gratifying to receive this award because it is based on knowledge, skill and customer satisfaction. One accolade mentioned at the announcement was our service department's ability to handle such a large territory with more obstacles than most others face - such as ferry trips and mountain passes - and do it with a consistently outstanding attitude and skill level.
When a customer purchases a hot tub, the last thing on his mind is service. Customers expect their hot tubs to run forever without a glitch. When a hot tub goes cold or won't start, customers expect an instant on-site call. We're fortunate to have such an outstanding group of techs and inside service team to handle the calls, do the scheduling and keep parts ordered.
Every member of the team is critical to the overall function of the department. Our customers have it especially good and this award is proof! Should anything go wrong, we're there for the customer. We're not only the #1 selling Hot Spring dealer in the U.S., we have the best service department. That's a huge WOW!
Thanks to everyone on our service team for earning this award. We appreciate how hard you work to make customer satisfaction #1 every day!
Read: Awards and Recognitions
